We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
No. We provide free shipping to Canada and the United States.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada||10-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The towel is very soft, there is packing. Not yet used, but i hope that absorbs well. The goods went a little over a month, the track was tracked somehow strangely, so i was worried that it would not come. Wrote to the store, he immediately responded, so the feedback works fine)
Quality is excellent!!! Soft, very pleasant to the touch, quickly absorbs water and dries quickly! Recommend!!!
Delivered quickly. The fabric is soft, pleasant, the towel looks like in the photo, i liked everything.
Order to moscow was exactly a month. The store is very good. I order such a towel from him a second time. Everything's fine. The track was not tracked, only at the end came a message that came to the post office. The towel itself is excellent, i ordered the second one. First i use six months. The fabric is thick, double-sided. Very well absorbs. Convenient to use. Pretty big. On my head size 60 cm and medium length hair is perfectly screwed and fixed. I recommend a towel and a seller.