SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
not bad not bad
Good keyboard,so good
gk61 is the best budget mechanical keyboard
Good keyboard for your money. Very fast shipping. Of the minuses are rattling stabilizers. In general, if the money is not much, then this is the best option
Which is why it is paid is quite acceptable, shipping takes 16 days to arrive (less than estimated) and I didn't get any kind of trouble with this one. The keyboard (with the Red switch) it is quiet and does not bother in long writing periods and for games it is even better with its design compact and comfortable. RGB is the least but testing all the modes you have I am satisfied, strong and bright colors. I recommend 100%
Very good keyboard for your money
If you're looking for a clan up to 3000, it's better to find it hard.
Clava top for their money, and scrolls have no sand effect
All ZBS, special thanks for the metal Puller, the track was not tracked.
Clava chic. However, I would like to have a genuine cable on cm 20. In general, the purchase is satisfied
Very good keyboard, quite compact. Not familiar, but I like it. Good keycaps, and gaterons red. The software needs to be sorted out, but it is quite light. For such money I recommend.
Mega fast delivery and amazing keyboard. Before Krasnodar for 8 days, Clava top, took on Blue for games, it's just an orgasm for the ears
Hood Clava, Hi Voldemar
The keyboard really liked. I bought it on red whistles. Very soft and without clicking. After a relatively expensive membrane (for 2 K), this feels much more pleasant. You can reconfigure the keys and change the backlight in the program. I took because of the size in 60%, it looks cool and the weight is good. Experienced m mechanics especially not. I am very pleased with the purchase.
Ordered on red whistles to replace bloody b120. It is very unusual that there is no sense of pressing characteristic for the membrane keyboard. The keyboard definitely costs its money.
Corresponds to the description On gateron Brown well lubricated stabilizers Shipping fast advise
Everything came in good condition
Very good and has arrived very soon
And so she finally came. The box is not the best kind, but not the worst, so to tell who How lucky, but with the keyboard everything is fine. I will test in games and in typing I will finish (if I do not forget)
Came in one week, keyboard in good condition, store recommend
The keyboard is excellent. Learning blind print
The goods quickly arrived. Everything works fine. Seller recommend.
Very good wear price
Came quickly. The box was crumpled (Clava whole).
Good bit of kit