Note: 1-3CM error is a normal phenomenon, please understanding
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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As for this price-friendly material feel. Despite the protruding yarn is OK. For light rework.
fast shipping
Very pretty. Nice fabric. I love it!
I measure s. המידהה arrived stamp. Temporary well s Fabric really pleasant. Color beautiful. ריכות good! Recommend to the store. It's really fast Thank you
Just like in the photo and the color and description and size that you need!
The fabric is good, in the wind it will not fly much, which is important for me) my height is 177, s-excellent!
Perfect
Delivery is very fast 10 days))) i honestly did not expect! The dress is light, synthetic material. On my parameters 90-70-98 i ordered s, and well, the larger size would be great, even it is on top freely. The seams are made well, even, but there are minuses-on the lining the seam is made straight ahead (very ugly, you have to sculpt some brooch) and armpits seams curves it upset, and an elastic band at the waist in a disgusting form.... Photo attached
The fabric is a little embarrassing (cheap), otherwise everything is fine. The size corresponds.
A beautiful dress for its price! On its parameters (wear s), ordered m, and correctly did, s-ka would be short (the belt is quite high, obviously would not sit at the waist, with a height of 165), short, the material is far from natural, it will be difficult in the heat, but in warm weather to wear very cool) It is quite difficult to tie it on the back, if you do not have a dozen flexibility, to siberia it was 21 days. The seams are stitched neatly, somewhere threads, but not critical. The dress is cool, it came quickly, the store is well done :)
Very good for this price, size fits, like it
The order came quickly, the fabric of the dress really liked, stretches, light, for the summer itself. I wear xs-s with an increase of 164, weight 59. I ordered s. it seemed to fit, the only thing, behind me it seemed a little short. In general, everything is fine
Thank you very much, engels reached in 12 days. Very fast. The fabric is very pleasant. The village is perfect, i'm a little thin, but s at 42 size, went perfectly. Thank you very much. There is no thread anywhere. Thank you again.
The dress came in 9 days. Good. In my 42 xs came up. Thank You
Very not a bad dress for its value. All as in the description. I advise!
All ok, but did not understand the jokes with two seams in front. The elastic band holds the bust well, does not squeeze. Length can be adjusted
The goods came in 8 days in kaluga. The store is excellent, the goods are super. Everyone is happy.
The dress is good. Shuttlecock in the bust area is not as wide as in the photo. There was not a dissection of the elastic band (the photo shown). In my russian 44 took m, freely.
-Good, quite thick material, which not przeswituje and not elektryzuje out. Color distinctive what I very like it. Miałam little problem lest it nicely tie, but hope you dojdę for wprawy. For 170 cm tall little short but for survival
Excellent, it came quickly. quality is good. dense.
The product is good, the back is a little bigger than my body (TT_TT)
It came fast. It's shorty, great for beach.
Came sarafan very quickly, the size approached, now in position, but took on the statement. Straps are adjustable. I'm happy
My girlfriend is happy. The dress fits on her. Very fast shipping - delivery lasted 14 days.
Its a lovely, perfect summer dress :) More on my instagram: @saraxsarna