SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The order is happy! Already even dressed for sports, the fabric is pleasant to the body, under the shirt you need to wear sports underwear, everything is neatly sewn, the seams are even, beautiful. Delivery 3 weeks. Usually I have the size M, took L to be free. Thank you store!
omg its am amazing product. quality is really good!!!! took size small, fits perfectly.
Fast shipping! Quality standards
Got a T-shirt! I did not expect that for such a price such an excellent quality, not worse than a T-shirt bought in a sports store. Synthetics, but very pleasant to the body, the fabric is dense, does not shine through! On its parameters: og87, OT 73, took the size of M, did not lose. The village is perfect)))))) ordered another one
Quality is super, excellent T-shirts!!! There is no smell, the color matches, the size too!
Cool quality, included was a gift
Synthetics of course, but the quality is excellent! The color corresponds to the picture. M-ka on the 46th village is free, as I wanted. The armhole is large, so under it you need a sports bodice. Delivery is fast.
At 48 ordered HL, freely and conveniently. put a gift, thank you
Super comodissimo, Board trustworthiness store top great quality product comodissimo Advice seller
Mike went 1.5 months. Not tracked. Sewn neatly. I liked it, the movement does not hamper. I recommend both the product and the store.
I love it looks good quality and size S is right for me
All right. all right.
Bottom wide
Good T-shirt! Maybe I will order in a different color.
Good T-shirt, let's see how it will be in use
Great T-shirt for sports. Today as for her tested. Everything is super, comfortable. I wear M, I ordered M, I could take L, it would be a little freer.
Quality is super!!!!! Happy as a bulb. Corresponds to the description and even better. Do not regret, order! I recommend.
Good, nice material. Wide armholes are only very.
T-shirt is good, pleasant to the body
Got to the Moscow region for a month. Item as in the photo.
Synthetics of course, but it looks not bad. on the parameters 88/70/89 sits freely not tight. Delivery to lipetsk took 3 weeks.
At 42 size took l, but you could safely take m, t-shirt cool, very satisfied. Another store put a gift. Thank you, i recommend it to everyone.
Cute t-shirt, goes in size. Color matches. Material 85% polyester, 15% spandex, smooth outside, pleasant to the touch, but the fabric is as if thinner than the dark green shirt, which took a little earlier. And electrified stronger (according to my sensations). As a gift gave a bracelet, thanks to the store!
Excellent wrestling, the size grid is the same, synthetics, the color is slightly darker than in the photo, as a gift the store put the bracelet, thanks))
Mike sent 31.08, received 09.10. In rostov-on-don. Everything's fine. As a gift, an elastic band! Thank you!