SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
they product is nice I will order more thank you so much store
The cream is excellent, moisturizes and nourishes great, so the code looks better. Shipping to my post office within a month with tracking track number
The parcel was 3 weeks before me. Packed in a puffy bag. I 've been looking for such a cream for a long time and when i saw that it helps to remove even dark stretch marks i decided to order and try on myself .. The store states that in the cream there is an extract of mango, perhaps thanks to him the smell of the cream is stunning❤The texture is medium, not too liquid and not too thick. Well and easily distributed on the skin and almost immediately absorbed .. The cream came in a branded package, there is a branded sticker and bar code, which indicates the authenticity of the cream. I really liked him. It's nice to use. Used so far only 3 days, as will the results, if you are interested, later unsubscribe. I recommend to buy
Good cream! Moisturizes perfectly, which means it can be an excellent assistant in preventing stretch marks!
The goods came quickly, ordered his wife, quality packaging, the hole of the tube is sealed with foil, ordered 3 tubes, the store also put a probe. I hope the cream will really be useful.
Good cream. Moisturizes the skin making it more elastic and soft. Of course it will not get rid of stretch marks but as a means for care is perfect.
The cream is applied to the cleansed skin, rub with massage movements until completely absorbed. The cream has a pleasant smell, according to the consistency it is thick and greasy, but absorbed for two to three minutes. I have stretch marks on my stomach a little, and also appear on my chest, because of gv and stretch marks on my hips, even from adolescence. The impression after application is pleasant, the skin becomes tender, soft and smooth. Of course, such a cream should be used even during pregnancy, so that the skin becomes more elastic and stretch marks do not appear. It seems to me that this cream will suit even just like a body cream, as it moisturizes it really well. I do not know if he will remove old stretch marks, but as a prevention should help.
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The cream is sealed with protective foil. According to the consistency it is thick, but when applied to the skin softens and quickly absorbed. However, i recommend still for a full effect to do a massage. The skin after the cream becomes unusually tender and acquires a beautiful radiance. I use the cream for two days, so i can not boast the results yet. But the skin has become noticeably smoother and well-groomed, so i boldly recommend this cream!
Shelf life since the autopsy of 36 months, what is the preservative? Went well indecently for a long time, asked to extend the protection of the goods and did not expect to see it. From january to mid-april delivery... Order at the planning stage Still somewhere there is a set of 3 pieces, i will start testing this on my stretch marks. The sharp smell of the cream does not have, dense, but absorbed well. If not for stretch marks, then for the hands exactly divine
This is the third time I bought this cream But this time I bought it for my friend she is a new mom she just giving birth The cream is designed for the stretch marks of Mommy before and after the birth ,or for whom how gain or lost weight fast The cream tube was sealed with a silver seal ,the cream has a white color, milky medium texture ,very pleasant odor of mango the skin absorb it perfectly no oily effect She love it , she use it for 3 weeks now once daily her skin looks softer and fairer I received it within 2 weeks fast shipping to Turkey It comes in a perfect condition well protected & sealed in a protective plastic film I highly Recommend it
. Delivery 2 weeks. the cream is packed in a branded box with all the information about the product. the box was sealed in mica. shelf life up to 2022. There was a protective film on the neck. the cream itself is white, thick, without a pronounced smell. absorbed into the skin perfectly, does not fat. after application, the skin becomes softer. one tube was enough for 2 weeks. of course, stretch marks did not go anywhere, but some of them became lighter.
The cream contains mango extract and other ingredients that increase the elasticity of the skin and prevent the appearance of stretch marks during pregnancy. The cream is a good preventive remedy for stretch marks. Also, the cream can be used to combat already appeared stretch marks. It will help lighten them and make them less noticeable.
This cream increases elasticity, strengthens and tightens the skin by type of lifting effect, smoothes scars, moisturizes, softens and rejuvenates the skin, accelerates regeneration processes. Designed for use both during pregnancy and after it, as well as those who quickly gain weight or lose weight to avoid the appearance of streaks (stretch marks) or tighten the skin when the weight changes during diet. The main components of the cream are water, glycerin, mango and centella asian extracts, allantoin. All components are aimed at increasing the elasticity and elasticity of the skin. A light cream of homogeneous consistency, as i like, has a very pleasant aroma. Suitable for any type of skin. No contraindications. Apply better after the shower to clean skin problem areas. Absorbed quickly and without residue. Well moisturizes, tightens and nourishes the skin. Shipping 3 weeks with tracking track number all way shipment. The parcel was received without damage.
The cream perfectly moisturizes and nourishes the skin. I only use a week, i like the result. Stretch marks became less embossed, and a little lighter. I will test further, and i will certainly order more, because now the cream is in "burning goods" and its cost in the next 5 days will be reduced as much as 80%!
The composition is almost perfect. There are no harmful substances except two preservatives. But without them, too, nowhere. The cream is very pleasant, makes the skin moisturized. I use two weeks, but i think the effect is already there.
Good moisturizing and nourishing cream, well absorbed, stretch marks are unchanged. it is possible only as prevention is effective
I order the second tube, since for a full course of treatment you need to use 3 tubes, so it is written on the store's page. After using one tube, i became a little lighter, not as noticeable as they were, so i will continue. The cream goes in a tube sealed with a fake, volume-40g. Then in the branded box, which is sealed in mica. On the box there is such information: composition and method of application in english, and shelf life (3 years, i have until 2021). I like him.
The package arrived in three weeks. Track tracked. Excellent medium from scars, stretch marks after childbirth i do not have, but small scars from acne yes, and i smear them with such creams, and this cream left only positive emotions.
Ordered on march 4 for 3.51 dollars, received on april 1. It came in a puffy bag, the tube is packed in a cardboard box and mica, everything is intact. The store put another probe as a gift, for which he thank you very much. On the package there is a composition, production time and shelf life. I ordered for my daughter, she had stretch marks on her chest. After application, i will add a review of the effect.
Shipping: month. The shelf life is specified: 3 years. Consistency is dense. I believe that if you start using the cream for fresh stretch marks, then they can not only lighten, but even reduce. If the stretch marks are old, then lighten them quite realistically, because there is a mango that brightens the skin well
Got it on time. Packed in standard postal package. Track is traced. This cream decided to order after reading good reviews. I have very noticeable stretch marks after two pregnancies. I want to lighten them a little, that would not be so noticeable. The cream came in a branded white package. Packed in mica. The box is whole. The package contains information in english and chinese. The expiration date is specified. Plastic tube is not large. Weight 40g. The consumption is quite economical. Ingredients: water, glycerin, mango extract, iddick mangifer extract, centella asian root extract. The cream is nutritious and it does not need much. When applied to the skin quickly absorb. The smell is pleasant, mango. No sticky effect. The cream is best used 2-3 times a day. For a very noticeable effect, as i understand one tube will be small. I like the cream, and the effect of talking is still early. The skin becomes soft and tender. I recommend using the time of pregnancy.
The cream is thick enough, very well absorbed into the skin. I did not have any stretch marks during pregnancy and at the same time i did not wear a bandage, after childbirth, after 2 weeks they appeared and i was terrified. It was to blame, it was necessary to dress a bandage, because to the stomach quickly left, from this and appeared. It's been a year, i thought they would disappear, but no. And soon summer and so want a beautiful tummy, found the store # rtopr and this wonderful cremick. After 12 days of use there is a small result, stretching steel is less pronounced and lighter. The skin has become more elastic, moisturized and tender to the touch. The photo shows. The store says that for the course you need 3 tubes, well, just before the summer a little less than three months, i think i will have time. The cream copes well with the task, stretch marks i do not have so much and i expect that i will need less course.
Volume 40 grams Shelf life-3 years (specified on the package). Delivery-to ukraine, odessa about 2 weeks. Packaging-branded cardboard packaging of the brand, sealed on top and the tube itself is also branded.
been using it but still haven't noticed any differences.