OLEY Unisex HD Polarized Sunglasses
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Recommendations
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Glasses just class! Excellent quality, convenient to use. Very fast shipping! Thank you very much to the store!
Top of the sell, the sunglasses is within 8 days within Super fast
Fast shipping. Good packing. Took in the set. Everything is worth its money. As you can see, i'll write later.
Excellent quality. There were delays in delivery because of customs. Box mixed but product intact.
Love these glasses , will order another pair
Good product, good store
Points i liked the quality at the height delivered ea 20 days thanks to the store i will check in his store.
the product is good,this is polarized glass, I am satisfied, thanks for the store,it took around 3 weeks to reach my place.
Points came in less than 2 weeks. Packaging is excellent. No damage. The only thing, it did not postpone that the glasses are plastic whole. Seller recommend.
Love the looks and great quality
Well packaged, it's just like the picture. Good communication with the store. I recommend the shop, i'll buy more.
Sunglasses good quality. All so as the description. Recommend.
It’s amazing quality! And came very well packaged, my boyfriend loves it
It's taken a month +-. They look good quality. Same q in the pictures.
15 days in voronezh. As in the photo, made quite neatly, although there is no feeling of "strength and reliability". They look "on the man" solid. A small minus in the attachment "for the nose"-i do not know how to call these "soft pikes on the wire", due to which the glasses are held on the nose-they are a little at different levels of limit. Strange, you can correct and they did not break, although afraid to tear them off. In general, i'm happy with the purchase. The store put the gift-the second "golden" glasses (on 4-5 photos), but they are rather toy, although also with polarization, the frame looks "out of wire". I recommend the seller and the product.
The product is very useful and quality friends, frame quality workmanship is error free, the glass quality is quite good, the product does not wear polarized eyes, can certainly take what needs, the product to be recommended friends. They sent another glasses as a gift, both of them polarized, and I liked it very much.
Perfect, good quality. I can recommend this product.
Very nice pair of glasses. Too bad the branches aren't red like in the picture. It's misleading. However good store serious to recommend. Good communication and fast delivery. The product is very well packaged. Comes with nice case and satin cover. Cleaning Cloth and polarization test. I recommend because item reliable.
good quality. buy 1 and get one free. thank you store.i bought 5 pairs and i recieve 10pairs. i recommend the seller
This is an amazing product! The quality is amazing. I recommend it for everyone! Thanks store. I'm very satisfied. Fast delivery. Thanks seller for gift. I will buy more.
Thank you very suitable quality compared to price... Fast and safe shipping and goods arrived well
Shipping and shipping is very fast. Packaging is all reliable. The cover is smooth, it smells "stunning", the nose is laid immediately)). Included: hard case, glasses in two bags, fabric cover, cloth, paper accompanying and test picture. As a gift put additional glasses, sit well, the view is cheap and flimsy, but at the cottage is quite excellent!!! The quality of the glasses themselves: the arms are spring-loaded, sit perfectly, quite dark glasses, the day in the sun will be excellent, in the evening-dark.
Glasses-super! Shipping 5 +, communication with store 5 +. Themselves glasses 5 +, and besides one more as a gift put. Took for 640r. Polarized and both, in gray, cloudy weather a little shine the picture.
The product arrived before the time indicated, as much as the product and the packaging the very good very well packed for excelnte shipping i very much recommend it.