OLEY Unisex Aluminum Magnesium Polarized Sunglasses
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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Perfect, very fast 15 GG. Recommended
I love these sunglasses. Thank you store
Another our order with this shop. Express delivery by courier. Recommend.
When everyone makes glasses made of plastic-this company does not regret metal)) what surprised me, where in china metal?)) specially took in the hands of his jaguar and the difference in weight did not notice, light, glass plastic, polarization ok, cheapness did not notice, outwardly resemble cool volumes of holphigers, About such models i saw a year ago with them, and my jaguar is the same. On the bridge of the nose of the gum, this is probably the only nuance of the economy class, but you understand... Recommend!!!
Good glasses, great, fast delivery,
Arrived fast and the product is very good!
Great glasses! Delivery almost 3 weeks! Included hard case, soft case, cloth for wiping, sticker for checking glasses, brief description, gift stand for phone. Yes, everything is packed in a branded box, glasses of excellent quality are suitable for a narrow face, although you can also round. As for me, for my face the glass is narrow. You can take a big gift Package and excellent quality!
thanks for the glasses and a pleasant case for them
very good quality, very good packaging
Corresponds to the description
Very satisfied with the product, i received the product in perfect condition. Seller fully recommended.
Excellent quality. Delivery to moscow less than 2 weeks.
Glasses of excellent quality, complete hard case, soft cover, cloth, card for checking glasses. I wanted to order on mares, but there is a similar quality from 3000 rubles. Drove to krasnodar for 7 days
Good glasses, strong, metal arms, polarization is. Came in a triple package, all the whole, i hope, my husband will do. Included with them were a case, a pouch, a napkin and a polarization test.
Everything is super, still the logo was correct, but alas now on ali with this fight :-))))
All very worthy!!! Delivery about two weeks to perm. I recommend.
Lenses are from exe lens quality similar to an original polaroid lens. I got you some of it's ta marca and the glass is very similar. plus its box to keep them is ta of very good quality.
Item of very good quality, the lenses are very nice
Very good product, well packed, according to publication, i delay delivery more than expected but i finally arrive
The item is 100% very fast shipping, store advise
The best points for this money. I recommend to purchase.
Fast shipping and shipment. There is an unpleasant smell. Quality glasses. The picture is warm yellow.
The product came out good quality than I expected .. Arrived in about 30 days .. Thanks store.
As always, very good product, good quality and arrives in very little time
Great quality, Frame is well crafted, and sit comfortably on the nose.