We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
No. We provide free shipping to Canada and the United States.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada||10-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Ocean hanna!!! thanks for the gift!!! The bag is good, thank you!!!!
A venit cam greu, dar e super. Mulțumesc, Hanna!
Very cute handbag, the color is slightly darker than in the photo, neat, light, two compartments, four different pockets, very comfortable zipper on top-with two "dogs", closes and opens in both directions. Slightly wrinkled in front of the lower corner, but, i think, in the process of socks everything will recover. No smell. With the store did not communicate-there was no need.
The bag is good, a little crumpled from the side, but i hope to fade. The store put a gift-hair band and a note with words of gratitude. I recommend.
What a lovely bag! Just as on the website. Thank you store
It is so good. The color look perfect. Even though it is small the quality is good. It doesn’t smell. I really recommended
Quality at price. Wife did not go (
Very good bag! It seems not very large, but roomy. Packed well, inside the package with air. The store put a gift-a rubber for hair. Thank you!
Thank you. The bag is super all as in the description.
Ordered 29.08, received 19.09. Slightly wrinkled, but not critical, as it is easy to align. Very rustling inner lining, locks all working, decoration can be removed at will. Freely placed notebook in both horizontal and vertical position (took for her daughter, she is a student). Handbag is excellent. I recommend
Everything is fine, though when tracking changed the number, but the good post of russia allowed to track the delivery. The bag is beautiful, there is a little smell, but i think it will fade quickly. Not crumpled, inside there were packages with air. The store put the rubber and a note. Trifle, but nice))