We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
No. We provide free shipping to Canada and the United States.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada||10-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I ordered for my daughter, very even a decent bag for this price
It's just like in the picture very good quality. Thanks to store for cholesterol
From china to kazakhstan, came within a month, the track was tracked completely, the store sociable, the parcel came without damage, the spouse is happy, i advise to buy, from this seller!
very accurate nice colour very much recommend store
The bag came for 7 days to volgograd) i'm very satisfied, quickly, qualitatively, the handbag is very beautiful) roomy, comfortable) a little wrinkled on the road, but i think, that over time with the toe notebooks straightened) the store put a pleasant surprise) thank you very much to the seller!
I loved it. Very beautiful. Thanks to the store
I love this bag it’s very much me and I get lots of comments the moment I turn up somewhere
The bag is nice. although the flowers came a little crushed.
Handbag is beautiful, it's only in the photo looks big, not big and not small, i will not take a keychain for my return, cosmetic bag, cashelok, comb, phone and trivia everything will go in
Superb bag very happy with my purchase
Bag is good, delivery more than a month
Good Product with awesome quality..
Received Today my beautiful bag, well packed and with all the trimmings in place, cant wait to use, then post the photos.
Super cute, bag, exactly like picture, no smell, packaged well, quick delivery