Categories
All categories
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Recommendations
Real customer reviews
99 reviews
100% of buyers enjoyed this product!
5 stars
(99)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
More reviews
Write a review
Payment methods:
Buy with confidence:
Very nice small bag, refined, it will be to offer at Christmas Thank you
Mo reached 16 days. For a very long time i talked about china, but in general i quickly got. The bag is cool. Small, has 2 compartments. In one pocket with a zipper secret, in the other two for small things. There is a side pocket. The phone with a diagonal of 6.5 does not fit into it. Handles are small and long, which is unfastened. The handbag is wrinkled in the corners and on the front side. Inside was a half-empty package with air. Packed in a rag bag, cellophane tight, puffy and in two layers of package from mail. Decorations in place. I'll steam the flowers.
Really cute but small. I thought it would be bigger but still it's the quality that matters. was really packaged well so nothing can spoil it while in transit
Nice bag I liked. Thank you. But the shipping is very slow
Cute beautiful bag, ordered july 28 in the mail received august 13, the store recommend an excellent store, thank you.
Cool handbag, only the truth is smaller than it seems in the photo, and so the order is quite satisfied, the delivery is fast, tracked all the way, the store 5.
very good item .thanks store
Very nice. Just as described
It's very pretty and identical to the publication, i was fascinated.
The handbag came pretty quickly. Why i thought it would be a little more. And so in general beautiful. I like... I didn't...
Very beautiful handbag, exactly as in the photo. A little less than expected, but not scary. Slightly wrinkled, but not very noticeable. Roomy and comfortable. I recommend!
The bag is very good, corresponds to the photo. There is a smell but i hope to fade.
loved it.. Bag is smaller than expected, but loved it.. same as the pictures..
Received early and product as described
Very nice but it's small i gave it to my granddaughter arrived early thank you.
Handbag very well packaged dotarła without damage all ornaments spot inside two compartment lifts the artificial fragrance but not too strong da sie wywietrzyć very small recommend salesman
The bag is very cool. The quality is excellent, a little smell was present, but quickly disappeared. Came in three weeks, tracked all the way. Recommend))
Very quickly sent, to omsk came in 11 days
The order came quickly, the track was tracked. Bag a little mint, there is an unpleasant smell. I hope he leaves quickly. Order satisfied
Fast delivery good store
Very pretty and very pretty❤️
Thanks, fast delivery I am happy the product is very good
Handbag is cute, troszkę less than myślałam, but I like. Little stinks, but I hope that this Minie. Fast delivery in 2 weeks.
Article with the scheduled date, very pretty and the size is as in the photo. Thank you 000
The bag liked the description came in time if it was a little more size it would be generally wonderful packed well thanks to the store