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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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OK, thanks !!!
Beautiful, mido 1,75 and Weight 62 kg, non-existent size almost to chest. I'm doing perfect in size.
Doszedł after around 4 weeks, consistent with the description
Shipping very fast, 2 weeks to Chile. Soft and very elastic Material. It's not firm enough to do exercises like running, but it's very nice!
Just like in the photo, a quality product. But a little small, although it stretches. Your money is worth it! It was a month before the Urals
At its 40 took S. Not him presses in the ribs, but overall good.
Love love love love this! It's so pretty and exactly like the pictures, will definitely order in more colors!
I’m usually a 36 B US size. Fits snug w high support. Squeezes tightly and not very giving w the stretchyness but I will still wear it. Squeezes back fat if you have it. High quality but I just don’t like my sport bras snug. Fits tight around rib cage
The fabric is very dense, keeps well. On the girth under the chest 81 cm the size of XL sat very tight, it was possible weaker, it would be more comfortable.
I love it! Feel great and the pads are in perfect condition! Super happy with the purchase! A thousand thanks!
good for light activity, not suitable for high impact workout. minimal support. Nice design, good material, fit well.
Stitched qualitatively. It is better to take a bigger size. At me s, took M and strongly enough tightens.
The quality is super, the size is OK, but if you take a larger size, will be more free and also OK
Everything is fine, only the size was great, for socks at home will go, for sports no, support is small! Ordered size m on bust 86, girth 75
Very cool shirt. I fell in love with her. The size took M, but in general I Wear S, sat perfectly. I'll order another such white. I advise the store.
Super product. I am really glad zaskoczona. Top is super quality, not flattens the bust. Fast delivery and high quality. Recommend
Good quality, i was really happy with this product. Thank you!
Top is great, beautifully looks and is convenient, by the way even keeps cool bust and even this not oczekiwałam, recommended!
Nice top. If you have extra skin with fat, then take a larger size, as the top pulls everything. Threads do not stick out, do not smell. The fabric leaves tightening, so it will be neat.
Sits well, the fabric is pleasant. By color-slightly less saturated than in the picture. Top comfortable and neat, for sports fits perfectly.
The item was as expected. It has very light support. I sized up. Usually a medium and I ordered a large. It fit perfect. For the price it’s worth it.
Zamówiłam size M, and I wear 70B and is perfect. Shipment also przyszłą quickly, because after 14 days.
Very cool top. A little tight, but in principle sat perfectly, everything keeps. Material pleasant
Very cool top, perfectly holds the chest. Fast shipping. My og 90
Top is perfect, good material, fits very well.