SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The price is fine. I'm 167 and worth of dress. Aunq if you put your arms up you can see jeej ass
This weird thing i had to put in and it's short
i love it i will post pics on my ig vaniti716 and my YouTube channel buggin out with vanity
Bien
Very nice. I look perfect as a dress. It is equivalent to a spanish size 36.
The dress is excellent, good fabric, beautifully sits
Quality is excellent! The growth of 158 is a little long, i think 165-170 will be norms. Delivery is very fast. Seller boldly recommend!
Just one of it i certainly will not wear it tonyusenkoe but i took it specially under the net with sequins that i still wait
The dress is excellent for its cost, there are small jambs in the form of threads sticking out.
Nice
Super thank you very much. Luckily he got here fast.
Nice color, I normally wear S-M. I ordered L size and it’s a little bit loose. It will probably shrink once I wash it, which is perfect.
Many thanks to the store for mega fast delivery!!! 3.08 ordered and 21.08 already took in the post office in the rb. The product corresponds to the picture, the quality of synthetics, stretches, does not shine through.
It fits a bit tight but it’s pretty
It's beautiful, i ordered size s for a weight of 52 and height 1.57, i recommend, good fabric and sewing.
Just like in the description and images. Fits tight but stretches well.
Dress without marriage, nice fabric, cotton is, but with a mixture of synthetics, according to the figure the village is good
Very thick, perfect color and exceeded my expectations...will shop at this store again
just as advertised. the ladies loved these, they run small so check the size chart
Very nice for the day is a little transparent but i I have a basic reducer i 'd put before this one and it's perfect. Feel free to buy it. I asked for size m but it would have been better the l.
I loved the dress , great material shipping took about 2 weeks will be ordering more
Arrived in good condition and the size fits perfectly
Amei
Exact description! A little thin but it doesn't transcend
Sooo quality, soft, elastic, does not smell, does not shine through