SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
<
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Excellent dress, very stylish looks. all in size is similar, i have 46. it would be possible and less, but it will be tight. the quality of the fabric, of course, is not very, does not "breathe". for 500 rubles just a gift.
Cute dress! The price is adequate! For the summer the most it!
Super fast delivery-2 weeks from the moment of order to msk. Thank you for that. The dress itself-of course synthetics of pure water-went out in + 28 in it-evaporated, as in the package. Some write that this is an option for the sea-the beach is not so, only a fool at sea takes such dense synthetics. So degrees 18-20 in the city you can chase. The size took hl. I was afraid that there would be little in the chest-my og 98 cm-in the end it is back-to-back on the chest, the bodice with pushap is no longer dressed. But in the hips freely-about 98 cm. If i took hhl in the chest the village would be better, but it would be too loose in the hips. My height is 182 cm!-the length for such a model of dress-shirts norms, a little short from the sides where cuts, but you can wear. The sleeves are long-for my height are rarely suitable, but in this dress the sleeves are full. Threads stuck everywhere-i had to trim.
Cute, thin, see through, no belt but not bad quality for the price.
I wearing S/M and take M , so take one size biggest than you wearing . Dress is very cool , thin . dress have straf . recommend !
Cool shirt-dress, bright, well sewn, threads do not stick out. On the size 46-48 ordered size xl, approached. Shipping a little less than a month, track tracked all the way.
Super fast delivery! Order 5-15, received 5-29. Perfect fit, exactly as pictured, very chic! Thin fabric so perfect for summer, not too transparent. Will order again from this store! Thank you
I'm going to go to the picture, i'm going to go to the picture, i'm going to go to the picture, i'm going to go to the picture, i'm going to go to the picture.
It came quickly) the order of davolna, it was possible and on the size more to take)
one month to israel.very nice design bright colors.the fabric is synthetic but nice.bad point: it stucks to the legs because of the static electricity.the sleeves are long.there are 2 pockets.the lenght is goid.i am 173 tall and it fits me decent.i recommend the store and the dress.i will for sure order more from this shop.
Great. Synthetics, of course. In a strong heat in it will be unbearable, so for a summer evening. For this money will go.
Ordered 01.04.2019, the order came on 06.05.2019 in novokuzntsk. The dress delivered the courier to the house. Sleeves are loose and long. The fabric is thin (for the summer will come down), magnetized and does not stretch.
Really liked the quality excellent delivery fast thank you very much
19. 04-10.05. Cool shirt dress! In my 42-44 size s perfectly fit. But the dress is strongly electrified and white strips shine through.
Beautiful ployester dress
On the parameters 96/76/100 the village is excellent! Slightly loose on top, but it looks good. Stitched neatly, the fabric is pleasant to the body. For 521 p just wonderful)
Lovely colour material not see through and nice on skin. Long enough to wear as dress even after washing. Arrived quickly, (couple of weeks). XL fits size 12 UK comfortably. Also able to fasten with space on larger chests. I love it
Hello! The order went to st. petersburg for three weeks. The dress-shirt is beautiful, but very small, ordered the largest size, alas. I have a breast volume of 122, sorry... I decided to give a friend. Seller thanks and prosperity!
The dress went long. delivered by courier straight to the house. Beautiful. In the shoulders are narrow. It is necessary to take a larger size, so that it was freer. very much magnetitis sticks to the body. shines through. the waist and pockets are too high. Expected of course the best, but for this money will come down. In hot weather the most it! I'll wear it.
The dress is good. The color is bright, the style is successful. Minus-shines through. The length is just below the knee.
Delivery to israel a little more than a month. Size xl came up to the russian size 48-50. My chest girth is 101, i'm normal, the larger girth will be little. Looks normal. Can be worn with and without a belt. My height is 158 cm, i'm knee-length. Synthetic fabric, pleasant to the body. For the summer i think it's hot. Corresponds to the price. Thank You
Super fast delivery 2 weeks to samara, the shirt dress is wonderful, light, for the summer will go, i really liked it, everything corresponds to the description, the colors are bright, the size too, on my parameters og88 ot68 ob92 the size l cele is great, the size m would be back-to-back in the shoulders (they are wide, t. k. I do sports), for a height of 166 cm length to the knees, does not shine through, sewn well, of course an unpleasant smell is present, but, i think, after washing will pass, i attach a photo (pardon, did not iron before shooting), there is a belt, the material is pleasant to the body, does not stretch, the sleeves for me are long, Well, the volume is too big, "big-not small", you can sew if anything or grow wide)) the store many thanks! Good luck in business! I recommend ordering +++++
A beautiful store, delivered sdecom to the house, to chelyabinsk a month, was tracked. at my height of 175 and size 46-48, the size of xxl came up perfectly, only the waist and pockets are a little too high, apparently not calculated on the height of 175, but not critical. and so the seams are even, very high quality. electrically.
Delivery about a month, fabric chinese satin, bond)) after washing does not deform. On the size 89-72-96 ordered l, rendered very large, it was possible to safely take m on such parameters, but thanks to the belt he saved the whole situation) but the sides of the ear necessarily
The goods came to n. Novgorod for 30 days. Delivery was made by cdek to the nearest point of issue of orders (all free of charge), the track was tracked completely. Packed in normal, standard for shipping package. It came in general and preserved. I bought my wife a dress. Fit in size. The material is soft, pleasant to the touch. The fabric though thin but does not shine through, for every day just right. In general, the wife was satisfied. Seller recommend.