Note: 1-3CM error is a normal phenomenon, please understanding
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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Pretty dress but after adjustable strapless not fit for me.
Absolutely FANTASTIC DRESS.I love IT So much. i need more colours
Dress OK chodz I 165cm say, stainless długosc OK chodz when wiekszym wind or when traded Moze widac panties, although it is recommend. Most for low Ladies.
not bad for this price
Quality is good. I liked it
very nice
Very fast delivery (1,5 week). Everything as described. I like the colour and material. Perfect for summer. I ordered size M and is very good (I wear European M size).
The goods were tracked. Delivery to krasnodar is very fast, took 13 days. Came in a soft bag. On the parameters 88-65-97 the size of s sat well. The only thing without a bra does not look very good, but under this model of a dress with an open back, an ordinary bra will not wear. I'll try to order a silicone bust-invisible and measure with it.
It came very quickly! The fabric expected a little different and the shade of red is darker. In real life, he is as scarlet as the color of the stars on ali, and the fabric on spandex is some thin similar. To sewing pritenzy there, everything is qualitative, threads do not stick out anywhere. But in my opinion, on me sits sucks, like a rag some, apparently not for my physique♀️ Girls on skater will be better) store recommend!
It's just a bomb! Color bright quality is excellent. The village is perfect. Delivery 20 days, this is my first purchase which came so fast time!!
Beautiful dress. Nice material.
Shipping 2 weeks
To be honest, i do not understand the cool it or not, but it looks nothing! in general, for such a cost to wear in the summer on the beach, on its parameters 92-62-93, weight 53 kg, the size m village is good, the delivery is very fast to tyumen came the parcel for 3 weeks
Pretty dress. Unfortunately very short. When my 176 troszkę for short
Nice summer dress. Threads do not stick out. On parameters 85/65/94
okey, wear size S (1,62m) i expect a little bit longer.
Quality, after washing, it became better, let's see how it will be in thai heat well, if in general, i like
The dress is very beautiful. Fabric-synthetics, but just like i wanted. If you sweat in a strong heat, then on such a fabric there are no dark wet spots, it's perfect. But there is a huge minus-you can wear only in windless weather. The dress is too short-one and a half palms higher than the knee. And this despite the fact that i'm low-my height is 1,58 cm and weight is 47 kg. Since the fabric is very light, then at the slightest wind the skirt takes off high up, it is impossible to walk around the city. It is necessary to sew such a dress at least 15 cm longer! In general, the dress is beautiful, comfortable, does not soar, bright color and beautiful style.
Dress cool, damage that with big bust tragicznie it looks.
Dress has come quickly nice fashion and material. Size perfect. Recommend.
Fast shipment, dress perfectly fit.
Good dress as in the photo, but in the chest is very large
It came to moscow time in 2 weeks. Parameters height-164 cm, 85-64-90 fabric-synthetics, but not electrified. Quality is normal, the dress does not shine through. Tall girls will be too short. Wear as for me, it only without top. Even beige underwear with a transparent elastic band on the back, will be noticeable because of the deep cut from behind.
Love it, great fit. Material is little synthetic but that's why the price is great. Will post picture later.
I love it, super fast shipping, thank you!