Men Grooming Beard Set Beard Oil Moisturizing Wax Blam Comb Essence Styling Scissors
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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Beautiful. In perfect condition and seems of good quality.
The track did not serve, but the delivery is super fast-3 weeks. Thank you to the store.
Amazing
The product is fully consistent with the description. The parcel was received intact. Delivery took a little more than 20 days. Were very satisfied.
I bought my husband as a gift. Everything is happy, everything works. Wax for mustache, beard oil, scissors, comb-and all, you can proudly raise your head to pass by barbershops)
good products
The goods came in 3 weeks. All as in the photo. The box, unfortunately, wrinkled, will have to come up with another package, as this kit was bought as a gift. Overall satisfied.
The package arrived intact.
thanks for the product, it's nice,(lgharba nadya wakha ghalya chwi )
Excellent product and price, didn't take long and met my expectations
Three weeks on the way. The photo looks bigger.
Perfect great product
It's what i asked for and arrived in very little time in chile
Husband happy
Everything came very quickly looks 100% cool. Thank you.
Come to iceland 3 weeks.. All is good quality. Did not try yet wax and oil. Thank you
Good quality, I recommend it! ;)
The package is sent quickly and came in a couple of weeks. the set looks exactly like in the photo. The smell of oil and wax is not sharp. Thanks to the store for the good goods.
Excellent very rich perfect smell only that very small wax
Excellent service i arrive very fast
Wow very impressed fast shipping to Canada also, better than imagined!
It is very accurate to the photo, although the text says 8 units. I'm happy anyway.
Everything came in time. The product is pretty good quality-wise though I didn't get the small comb in the package. But I recommend the product anyway.
calitate produselor lasă de dorit. peria nu e bună nici de spălat pantofi.
Excellent product good quality!!! The free gift not included..