Men Grooming Beard Set Beard Oil Moisturizing Wax Blam Comb Essence Styling Scissors
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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Very happy with the quality of the items! The wax is based on Joboba oil, rosemary, coconut avocado and shea butter!
Beautiful necklace sets
Exactly what the set said, fast delivery.
Cool such a set)) wooden ribs in a case, mini comb, sandalwood oil, sandalwood wax, iron scissors, cloth pouch, box, brush.
The goods went 1,5 months to the moscow region. 2 times opened the dispute, as the goods did not arrive on time. The store asked to close. And i closed it. My husband really liked everything. Sandalwood oil smells very good. A brush that is large, very well combs the beard. The seller put a small comb as a gift. Seller recommend. Answers immediately.
X A good kit for the care of the beard, suitable and as a gift, in the kit there is a box, reached the restless. The smell of oil and wax is slightly lemon. Delivery to hamburg in two weeks. I recommend
Since the item ordered on holidays the delivery was very long. And everything else is just wonderful.
great product! bf loved it ! thank you
Cool set, in the photo the truth seemed more, the husband is happy, went for a month, stuffed in the mailbox and wrinkled the box (
It took a long time, otherwise there are no complaints
Excellent set, all parts delivered in a nice compact box. Good quality.
Good set, delivery about a month.
Came weeks for 3, milot indescribable)), especially a comb for the mustache... And so a complete set. We'll try
fast deliver and products conform
Slap-up set
Thank you very much!!! I'm very glad that the goods were delivered, everything corresponds.
Almost everything is fine, though the box is a little wrinkled, but in the carob everything is whole.
Thank you,,not yet test ,i think its a good product, fast shipping
Kit comes stamp as picture products top quality guaranteed!
It came to mo in 30 days. It's all right. Oil and wax took green, odors for an amateur)) far resembling eucalyptus or something in this spirit.
The goods are cool, until they used only creams, long went. I recommend the product.
good stuff im just missing the small mustash brush but otherwise good quality!
Great product. However it was a lot smaller than I expected
Everything is wonderful with the goods, only took a long time for almost 2 months
product all seems great. smells good moisturises good stuff