SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Dress is prześliczna! Definitely worth the money. I am quite high (176 cm) it could be a bit longer for me. Size XL suits polskiemu 40/42. Colors are very intense. Not doszukałam up any defects. Definitely successful purchase.
I took l for 168/66, the village is good, a little electrified. The product is satisfied, the color is saturated, the length is excellent, the fabric is really very much!
Very nice synthetic dress so a little hot for the summer I took it in XL while I make a size L in France size very well
This dress is so lovely!! I love it. It will be perfect for. Tropical themed party I’m going to attend. The material feels lovely and thick and there is a lot of fabric. Dress has elastic waist and long sleeves. Lovely long belt. There isn’t a lot of fabric in the bust area, so if bigger busted, it will be more open- not as much fabric to make the deep V less. I am 59kg (currently 23weeks pregnant) and 163 cm tall. Dress sits just on the ground with no shoes.
The dress reached saransk in 9 days. The price is too high (after payment there were many options cheaper from other stores) On the volume of the chest 88 cm and waist circumference 65 cm height 173 cm order size m and it perfectly fit. The length of the sleeves is good! Only buttons are string, but they are not a problem to change to others The belt is overstated, but i like it so much, the waist line is sewn with an elastic band. I will not add pictures in the office later. I found a couple of jambs in tailoring, presented the seller a photo, plus wrote that i found cheaper from another seller, on which he made a good discount for the next order))) thank you very much to him!)))
To make a mistake with the size here is difficult. It is very convenient for everyone probably! You need to choose actually only the length. So my height is 174 cm, and the length of my foot. It would be longer-excellent, in short-categorically no, but so also normal! The skirt starts from under the chest! I do not like this style, but because of the long belts of the belts you tie as it is convenient for you-you want to lower the waist line, you want to tighten under the chest, you want the cross behind and will bond, you want in front. In short, the belt solves any problems of the figure, size and other things. Height 174, over the chest 87, under the chest 85, waist 73, hips 105. The elastic band is calm, and plus 10 cm would take on top. The smell is more open and more closed depending on where the belts lead, lead through the front-closed, pull back-at once so piquant and linen even visible. So really everyone will do!
Perfect! All as in the photo models! The fabric is heavy, but pleasant to the body, does not slip at the same time. My height is 173, if i straighten, then there will be a centimeter to the floor hem. The belt is very long, which makes it possible to tie it in different ways, i have it tied in 2 turns around the waist (waist 65) and still remained decently on the bow. I strongly advise! Very good dress.
Dress chic!!! For such a price just a gift. Synthetic fabric, but very pleasant to the body, light. The neckline is deep, beautiful, but i think it's a little ears. There would be 10 stars, would put 10! Thank you store)
What a chic dress! I could not stand it to the house, went to the nearest store and tried it on. Og 94, ot 83, ob 104-bought s, came up perfectly! The quality is excellent, the fabric is a lot) looks expensive, the star in it feels, by god. Thank you, dear store, you are super.
Looked great. I am on the larger side on top, so will wear it with the tank top underneath (or another option would be to attach a little button). I wish it was about 5cm longer (all the way to the floor as opposed to my ankles), but overall is a great item.
I'm very pleased with this order, the only thing is it doesn't have under lay and is very see through, you will have to wear under slip with it. Otherwise is a great product
The dress is gorgeous, the fabric flows, at the bottom of the sun-flare, all as in the photo, the height of 160 will have to be slightly sewn, og 108, from 88-the village is perfect. The order came in 8 days, the store umnichka. Recommend!!!!
Gorgeous! Thin fabric. Materila is very much. Waist is too high. The incision on the chest is deep.
23 days to tenerife put you 5 stars is to stay short is spectacular good fabric and the perfect size my measurements it's 90-72-100 and i look great i'm super happy with the dress and the store many thank you
Moscow reached quickly in 9 days. Track tracked. Packed in a normal postal cellophane bag. Put the fact that i ordered the size of xxl (50 suitable). The material is slightly transparent, the dress is weighty. The composition of the fabric is not written anywhere. Stitched exactly, but i came with different cuffs (the dispute returned some money). The length of the dress skirt is 100 cm. On height 164 cm in the floor. In the belt is an elastic band. I had to change the buttons on the cuffs, so that there was no difference. Shortened the hem of the dress by 15 cm. The material is easily crumpled, almost does not iron, but does not crumple. The belt is very long. Cut it off from the dress and took one part of it, inserted the corsage inside and turned out a wonderful belt. In the chest inserted a triangular insert of cut material from the hem. Changed-now everything suits. Beautiful dress for summer, skirt sun. Thank you store!
As in the description. Synthetics, but pleasant, shines through, the skirt is very lush, the material is a lot, the dress is heavy, very long for my height 165.
Excellent dress, deep neckline is easily adjusted by one stitch. The color is bright, as in the photo, the fabric is really much on the skirt). In russian 42 perfectly fit xs
Just a delight. I did not expect to be honest... The dress is super, so much fabric, looks very elegant. To canada-3 weeks. Thanks to the store.
The dress is chic, as in the photo of the store. The seller is just a miracle, did not immediately reply to me, and then the discount ended, but on the order he gave me a coupon and the price came out as with that big discount!! It came quickly. The fabric is cool, flowing. Nothing shines through. On height 165 cm in the floor. On the parameters 95-80-105 came well, but slightly loose, you could safely take l, you can adjust the belt.
Chic dress!!! All as in the picture. Really very wide bottom of the dress. It looks very nice. The fabric is pleasant. I wear the russian size m-took l, came up perfectly. Thanks to the store for the fast delivery!
At 161 cm height, the dress is exactly in the floor, barely touches, you can not cut. There is no smell, good light flying fabric, stitched well, no protruding threads. In the belt is sewn an elastic band. Two large long belts, you can wrap and make a bow. In general, everything looks like in the picture! Sleeve on the cuff on the buttons. The fabric is transparent, the top is under the bra, but the skirt is so lush that the petticoat is not needed. On the back of the deduction (see. Photo). Buttons are some weird. The composition is not clear. Ordered on may 16 received at the post office in mo on may 28! Conclusion: the dress is cool-the blade of the heads!
Very beautiful dress bought size large fits like a size 8 us
All super shipping a couple of weeks. Dress fabric, cut, size .... I have more than 3500 deals on ali. That's the best i 've ever seen.
Spectacular❤He's got a lot of flying, and a lovely fall. Surely no one would say it's worth what it costs. It's a wonder. The size fits very well. I asked for the xl pq i was afraid i 'd be small. I'm sure an l would have looked good, but in this kind of dress one size more is not an inconvenience to having the cross neckline and the belt to fit your waist will look great and you will earn a little more flight
absolutely stunning! such amazing quality!! thank you store. I absolutely love this gown. it's extremely flowy. wow!!!! I love it!