SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Best Polish for stamping on AliExpress. Recommend to everyone salesman and product, needle for drawing is ingenious, very precise. Shipping to Poland in 17 days, very fast. Thank you and best regards.
The parcel went a little over a month. Everything is fine. Colors match. I haven't tried it yet. The only thing confused was that the delivery of sdek, but they did not deliver home, they sent sms with the address where to go to pick up. So not in the city, but had to go near the village. I had to look for someone to go with. I was even more comfortable and closer to pick up at the post office.
Shipping month! Came two bubbles in boxes, the quality is good!
Viskas gerai plona adatėlė grażiai paiśosi no social insurance debt. tik aś gal nesupratau. bet lyg raśė kad gelinis. bet turi acetono kvapą ir nenusivalo be valiklio.
I ordered three colors, white, black and silver. Everything is perfect. Last time i came to me black paint, which unfortunately spilled. But this time everything was packed in individual boxes. The paint is transferred from the plate very easily, the pattern remains clear, does not tear, does not smear. It's just perfect.
Delivery to kazakhstan almaty 1.5 weeks. Brought immediately home! I love this store the fastest! Quality just advise everyone!!! I will order only from him! Varnishes are printed very well, plastic jar. Nothing spilled.
The goods came in a month. The track is not tracked, the box looks very beautiful, all in integrity, this is the main thing! Smells like a normal nail polish, i will add more feedback after the arrival of plates
The product was less than a month, but the turquoise color came not at all turquoise, but blue. And from the declared by the store 10 ml, tubes have a maximum volume of 5 ml, or even less. 5 stars put only for the speed of delivery.
All according to the description. Shipment very fast, OK. 2 weeks. Warmly recommend.
Lacquer cool, everything came whole, in the package. The color lies tight. Lacquer came quickly
Sent very quickly, toli on the same day, toli on the next, delivery took 24 days to astrakhan was tracked completely, super cool lacquer, prints perfectly
Item arrived (Canada) in 19 days. They were packaged well and were exactly as described.
The goods did not come, but the money was returned! Therefore, 5 stars.
Delivery month to ulan-ude, all as in the description, i recommend, until i used, i will add later
The item didn't arrive but the store is trustworthy. They promptly refunded me. If the item arrives later, I will repay the seller.
Arrived quite quickly, as in quality and color saturation i can not say. The wife is a lazy ass and does not want to do designs. Therefore, i can not show the result and quality.
I 've been through a bunch of different tm varnishes for stamping! But after the set of "black/white/silver/gold" of this company, i ordered all the other colors! Now i am a super choice of colors and a disgust in application! The best varnishes for stamping! And at an excellent price!
Lacquer is cool, translates well from all plates, even the thinnest lines with shallow engraving. I advise you. The parcel came for a month, was not tracked.
The paints are excellent, the whole, it is possible to apply a brush or remove caps and make thin lines with a spout. The stamp is carried well, from the stamp to the nail until it is pricked, there is a suspicion that they are. Quickly dry, i will try more, delivery of 1,5 months
great quality, pigment is exceptional. Quick shipping. completely satisfied once again. thank you
It came for a month. ordered 05.04 came 08. 05.a in general delivery costs from 08.05 to 08. 06. corresponds to the opmsia. good in business. color as ordered
Delivery is slightly less than a month. Punching until i tried, well, like cool.
The parcel came relatively quickly. Unfortunately, in my inattention, i ordered varnishes for stamping, not gel-paint. The colors are very cool, but to translate the picture i did not catch-for my speed it dries very quickly.
It's SO pigmented! Very vibrant and completely opaque over black. Every Kads stamping polish has been like this. My only con is that this is 5ml, not 10ml. For the opacity and price though I'm not complaining. Btw, it's a brighter pink in person.
The store is sociable, the order did not come, returned the money