SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operates in Canada and United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping to Canada and the United States.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada |
10-30 Business days |
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of five star shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fivestarshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Pretty, perfect size, good value
The product corresponds to the description, a good T-shirt for sports.
T-shirt of good quality, only requires an additional top, as you can see the bodice and ugly! Delivery to Moscow 2 months
Fast delivery, light weight and easy to clean fabric
The goods did not come, the money was returned
Mike what you need-))) but small-(((if there was a bigger size would have ordered another one. XL at 48 is too small
All in size, I'm happy
Super
T-shirt of good quality, I recommend. I'll order myself more)
A good T-shirt, a beautiful color for 40-42 ordered M, it was possible and s, free
Great shirt. The fabric is thin, not very dense, but good. At its full 48 HL just right, free, as should be. With the store did not communicate, sent out quickly and delivery fast. Order before NG, 14 has already come all. Definitely 55555, I will order other colors.
Very nice, good quality, good value
Read reviews and took on the size more-too big. it is necessary to take your size. I wear 44-46. m-Ka would be just right...) og 90.ob 98.ot 70.
The quality of the shirt I really liked, the only cutout in the armhole is too big and it is desirable to wear it either on the top, or I dress on a sports bra
Regular synthetic T-shirt. For classes comfortable.
Good T-shirt, came in 2 months. Quality is good, do the most that) thanks to the store
Nice shirt. Pleasant to the body. I haven't tried it yet.
Mike's great. On the volume of the chest 90 came up perfectly. You only need to wear a sports bra, because the armholes for the hands are very large.
Very good quality!
Very cool shirt. On the chest 75 V s sat perfectly. I will order more.
Good quality! I recommend.
Delivery month. The volume of the breast 91 the volume of the hips 97 the growth of 170 of the village is good. Quality is good, I recommend to buy
Recommend, super material, can't see sweat stain, very light and convenient.
Rewelacja definitely better jerseys than much more expensive and material rewelacja
Great shirt. Size L came up to my 97-75-98, height 176 cm. The quality is excellent. Figures at all are different, personally I will wear a top under the shirt, because. The armholes are very wide. Before Irkutsk the parcel was 2 months old. In general, the purchase is satisfied, thanks to the store